If this hasn't resolved the issue, contact the Canon repair centre. Official Canon advice states that you can: Turn off the printer, Disconnect the power cable, Open the printer cover, Check for any orange protective tape or white polystyrene and remove if necessary, Check that there are no foreign objects in the printer (such as a paper clip) and remove if necessary, Close the cover, Reconnect and turn on. This error code refers to a service error that can occur due to a hardware failure with either the printer or the print head. The slots in your Canon printer may look the same but they are geared towards identifying a colour and black cartridge. Only official Canon cartridges will display this message but that doesn't mean you can't use compatibles to resolve the issue. If it is installed incorrectly, this error message may appear. This usually refers to ink cartridges being installed in the wrong position and a simple check of the cartridge codes and re-installation should resolve this.Ī 'FINE' cartridge is the tri coloured cartridge used in your Canon printer. Referring to occasions when the ink cartridge isn't recognised, this can be solved by lifting the cover of the printer and ensuring the ink cartridge is inserted.

The code relates to the ink cartridge not being supported by the printer and this may be as a result of the ink tank being sold in a different region to where the printer was originally bought. This error code may cause an orange light on your machine to blink 5 times and is caused by the print head not being installed at all or it may have been installed incorrectly.Īn orange light may blink 14 times when this error code appears. Close the cover before resuming printing. Once the cartridges have been removed you can re-install them by pushing them in until it clicks into place. To remove these cartridges you need to retract the output tray extension before opening the cover. The FINE cartridge used in your printer has been installed incorrectly. This lets the printer know you're aware of the message but wish to continue printing anyway.

On your Canon printer, find, press and hold down the STOP/RESET/RESUME button for 10 seconds. If this message is displayed after inserting a new ink cartridge, you can remove this error code by carrying out the following instruction. Your machine is prompting you to replace empty cartridges. Replace your empty ink cartridges and close the paper output cover. Replace the empty ink cartridges with some consumables that are compatible with your machine. Your ink cartridges may have run out of ink.

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